Terms & Conditions..

Klick Business Solutions is registered in England No.5834004 registered address 659 High Street, Kingswinford, West Midlands DY6 8AL

“Customer” means the Company to whom invoices are addressed.  “Requirement” means a booking for the supply of personnel on a time and materials basis.  “Deliverable” means the item (solution, body of work or document) to be supplied by Klick Business Solutions.  “Consultant(s)” means the individual(s) being supplied for the requirement or provision of a deliverable.

1. Scope
These Terms of Business are those, which generally apply between Klick Business Solutions (KBS) and its clients. This document is automatically superseded where amended Terms of Business are agreed between KBS for a particular client or for a particular piece of work where such amended terms of business have been signed by KBS and the client.

2. Confidentiality of Information
KBS will not use to the detriment or prejudice of the client or any of its customers any confidential information about the client. This includes its business, accounts, finances, research projects, pricing policy, future business strategy, marketing strategies and plans, customer lists, discount rates and sales figure arrangements with suppliers tender, pitches plans or strategies. This restriction will continue to apply after the termination of the contract.

3. Intellectual Property
In order to protect intellectual property and copyright it will be agreed that any documents or products created as a result of contracts between KBS and each client remains the shared intellectual property of KBS and the appropriate client.

4. Working ArrangementsThe delivery (duration, location, etc.) of the contract between KBS and the client will be as specified in the KBS proposal/quote with costs. Clients will appreciate that the nature of the work being undertaken often necessitates preparation and follow up work being completed away from the client's premises.

5. Hardware/Software
Klick Business Solutions accepts no responsibility for hardware or software provided by the Customer for a Consultant to work upon.  It is the Customer’s responsibility to ensure that the hardware and software has been installed and configured correctly for the purpose of the Requirement or Deliverable. Klick Business Solutions utilises a secure Dropbox server plus an internal server which is securely protected and regularly backed up.

6. Limitation of Liability
KBS will present its tenders, pre-qualifications and other documents in good faith and will not be liable to the client for any damage, costs, claims, expenses or losses arising or purportedly arising from or connected with the services provided by KBS however they occur. (This includes loss of profit, business, contracts, revenue or anticipated savings) KBS do not have any involvement with the completion of, or checking for compliance/proofreading of any pricing documents or costing elements of the submission. These documents/elements are to be solely completed and checked by the client.

7. Handling of Information 
The client acknowledges and consents that any information about it or any part of the organisation and its activities may be kept on computer or any other filing form and processed or handled by KBS for the purpose of providing the services.

8. Acceptance & Sign Off 
Upon receipt of ‘Sign Off’ from the customer for a requirement or deliverable, the customer accepts that KBS have satisfactorily fulfilled their responsibilities.  This sign off can be by receipt by KBS of an email acknowledging receipt and satisfaction of a deliverable or sign off of the hard copy document. Any additional support that is then required by the customer will be beyond the scope of the booking in question.  All such support that is required will be chargeable as a separate booking for consultancy service.

9. Payment Terms
For work performed on behalf of companies all amounts invoiced will be subject to VAT payable at a rate of 20%. KBS will invoice promptly on completion of agreed work.   Payment of KBS invoices is expected within 30 days of receipt. Payment by bank transfer or business cheque is accepted.

10. Overdue payments
I. The Customer shall pay interest on any overdue payments which shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 8% above the official dealing rate of the Bank of England at the end of the day actual payment is due.
II. Without prejudice to any other rights or remedies of Klick Business Solutions, if payment is not made to Klick Business Solutions when due Klick Business Solutions may withhold or suspend failure or current performance of its services under this Agreement.